Customer Support Representative

This is a remote position.

The Customer Support Representative serves as a vital point of contact for Quest Aviation’s clients—ensuring clear communication, timely assistance, and exceptional service throughout their journey. This role involves responding to inquiries, managing booking-related requests, coordinating with internal departments (like Operations, Dispatch, and Billing), and delivering a smooth and reassuring client experience every time.

Key Responsibilities

Client Communication: Engage professionally via phone, email, and chat to assist with booking inquiries, service details, status updates, and general client support.