Senior Engineer, Solutions S&SS
RicohUnited States only
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Senior Engineer, Solutions S&SS Position Profile
The Senior Engineer (SE) is the technical lead for both pre- and post-sales implementation of Ricoh 's solutions portfolio. This expert-level role requires deep knowledge of integrated solutions, including hardware, enablement, standalone software, and services. The SE acts as a trusted advisor throughout the customer lifecycle, from workflow assessment and ROI development to implementation and training. The primary goal is to architect solutions that improve workflows, reduce costs, and ensure 100% customer satisfaction.
Key Responsibilities
- Achieve assigned professional services and software revenue targets.