Onboarding Specialist
Riverside60K CAD per yearCanada only
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Description
Riverside .fm is your online studio for high-quality recordings and incredibly smart and fast editing. It's powered by AI, but built for human conversations—anything from podcasts to video marketing is captured with 4K video quality and crystal-clear audio, no matter where you’re located. By removing all barriers between idea and expression, we empower anyone to create stories and conversations that engage their audience and inspire the world.
About the Role
Riverside is growing rapidly, and we’re seeking an Onboarding Specialist to join our Customer Success team. In this role, you’ll be instrumental in ensuring our customers get the most out of Riverside ’s solutions from the start. You will lead onboarding sessions, train customers on new features, and create impactful resources to support both customers and our internal teams. Your efforts will directly influence customer satisfaction and retention, making you a key contributor to our success.