Customer Success Analyst

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.

About the Role

As a Customer Success Analyst, you will play a pivotal role in ensuring that the biggest and most important Travel Agencies and Airlines around the world experience travel payments as easy, seamless, and efficient. In this dynamic role, you will act as the crucial bridge between our customers, the Care team, and the wider Sabre Payments organization. Reporting to Head of Customer Success and Automations for Sabre Payments, you will split your time between driving high-level case resolution and actively designing, automating, and improving internal processes to elevate our operational efficiency and customer experience.