Sr. Specialist Client Services

SAMC SitusAMC Holdings CorpUnited States only

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SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!

This position is responsible for the support of trade management and collateral related services offered by the company across multiple client trades and/or projects.

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Sr. Specialist Client Services at SAMC SitusAMC Holdings Corp · ApplyPick

Bachelor's degree in a related field required or equivalent combination of education and experience
3 or more years’ experience or expert level knowledge in reviewing, assessing, and curing mortgage collateral documents
Prior experience in Specialist I, Client Services Support I strongly preferred
Some mortgage related document knowledge preferred
Responsible for researching and solving loan or task level escalated issues and problems
Attention to detail in the review and data entry of information from documents.
Attention to detail resulting in accurate, clear, and professionally formatted reports and/or correspondence for both internal and external clients
Ability to compose professional correspondence independently for internal/external clients
Ability to conduct web-based research finding sites and information independently
Proficient in Excel; intermediate to advanced skills including the use of lookups, pivot tables and basic formulas in manipulating large amounts of data
Proficient in Microsoft Office including basic functionality of Excel, Word and Outlook
Exercises good judgment with access to confidential borrower data (SSN)
Demonstrated customer service and interpersonal skills required for internal and external clients
Fast and accurate data entry
Makes some independent task level or loan level decisions after research and within delegated authority levels
Self-motivated with the initiative to research, question, and apply information
Independently organizes, tracks, and prioritizes assigned work including managing internal and external requests effectively and within acceptable timelines
Performs quality control (QC) and review of others work
Responsible for monitoring, reporting, and escalating the status of workflow timelines in adherence with internal and external service level requirements
Maintains a positive attitude
Ability to collaborate effectively and work as part of a team
Ability to work under pressure in a fast moving, deadline driven environment
Ability to work overtime including weekends as necessary in order to support and fulfill client timeline requirements

Sr. Specialist Client Services

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Sr. Specialist Client Services

Apply now

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Qualifications/ Requirements:

The annual full time base salary range for this role is

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