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City/State
Norfolk, VA Work Shift
First (Days) Overview:
Overview
The IT Specialty Analyst – Epic ClinDoc is responsible for the day-to-day support, maintenance, optimization, and enhancement of clinical applications, with a primary focus on Epic Inpatient ClinDoc . This role partners closely with clinical stakeholders to analyze workflows, implement system improvements, and support the effective utilization of Epic applications to enhance patient care and operational efficiency.
The analyst supports application builds, upgrades, testing activities, and system enhancements while evaluating software releases and recommending solutions to improve clinical workflows and reduce operational inefficiencies. This position requires knowledge of Epic ClinDoc workflows, build, and application support .
The IT Specialty Analyst collaborates with cross-functional teams to support integration efforts, troubleshoot application issues, and ensure system reliability. Responsibilities include workflow analysis, system testing, incident and change management, and coordination of application updates and releases. The role also participates in on-call support and serves as a resource for application-related inquiries.
This position applies technical and healthcare application knowledge to support operational and strategic initiatives while contributing to continuous improvement and innovation across clinical systems.
Education
Bachelor's Degree(Preferred) or
3 years of relevant experience with a degree or
5+ years of relevant experience without a degree
Certification/Licensure
Epic Certification (Required)
EpicCare Inpatient ClinDoc (Preferred)
Epic Phoenix (Transplant) (Preferred)
Experience
Experience supporting Epic Inpatient ClinDoc and/or Epic Phoenix , including application build, maintenance, optimization, and workflow configuration.
Experience with application support, upgrades, testing, and system enhancements within a healthcare environment.
Ability to perform workflow analysis, requirements gathering, and stakeholder collaboration to support operational needs.
Experience supporting incident, problem, and change management processes .
Experience working with cross-functional teams , application integrations, and production support environments.
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $89,294.40 - $131,851.20 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually.Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.
Benefits: Caring For Your Family and Your Career
Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.