Legal Document Production Specialist

SmartPASouth Africa only

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key responsibilities and skills
Our vision is to deliver a world-class, human-centred, tech-enabled PA and admin service that delivers measurable results, today and into the future.

The Centre of Excellence (COE) is the driving force behind SmartPA , where strategy comes to life. As part of this dynamic, client-facing department, you’ll be the heartbeat of our business – delivering high-impact, tailored support to clients daily.

In the role of Legal Document Production Specialist , you’ll play a pivotal role in delivering high-quality, accurate, and consistent document production support for a law firm client account . You’ll work as an extension of your client’s business, producing complex documents to exacting standards, building trusted relationships, and making a tangible impact on client success through precision, professionalism, and expertise.

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Legal Document Production Specialist

SmartPASouth Africa only

Apply now

Opens the original posting.

Apply now

Share job

Copy link or share on social media.

Apply on the original site

Companies in this catalog do not charge applicants. Never send money to apply.

key responsibilities and skills
Our vision is to deliver a world-class, human-centred, tech-enabled PA and admin service that delivers measurable results, today and into the future.

The Centre of Excellence (COE) is the driving force behind SmartPA , where strategy comes to life. As part of this dynamic, client-facing department, you’ll be the heartbeat of our business – delivering high-impact, tailored support to clients daily.

In the role of Legal Document Production Specialist , you’ll play a pivotal role in delivering high-quality, accurate, and consistent document production support for a law firm client account . You’ll work as an extension of your client’s business, producing complex documents to exacting standards, building trusted relationships, and making a tangible impact on client success through precision, professionalism, and expertise.

Here’s what your day-to-day will look like:

Collaborate & Deliver Excellence

Work closely with your client and support teams to deliver accurate, timely, and high-quality document production support
Operate within our pod structure, collaborating with colleagues to ensure seamless service delivery and effective workload management
Share ideas and best practice to continuously improve document quality, and client outcomes

Manage Document Production with Precision

Produce, format, and amend a wide range of documents including correspondence, agreements, reports, bundles, and presentations, ensuring exceptional attention to detail Reformat documents into house style, confidently working with precedents, numbering, tables, tracked changes, and complex formatting requirements Troubleshoot and resolve formatting issues, repair corrupt documents, and address inconsistencies efficiently and proactively Accurately process tracked changes and use document comparison tools to ensure version control and accuracy Produce transcription using digital dictation when required

Use Technology to Enable Success

Work confidently with document management systems including Liberate, iManage, and Katchr dashboards, following client and firm processes
Work with MS Office, PDFdocs, DocuSign, MS Teams, and other relevant software to manage, produce, and deliver documentation effectively
Stay up to date with systems, workflows, and best practice, embracing new technology and ways of working

Build Trusted Client Relationships

Act as a trusted partner to your client, anticipating needs and consistently delivering to a high standard
Communicate clearly and professionally with lawyers, business teams, and Practice Support colleagues, seeking clarification where needed
Represent SmartPA ’s values authentically, acting as a positive brand ambassador in every interaction

Stay Adaptable & Support the Team

Work flexibly to support colleagues during peak workloads, deadlines, or periods of absence
Contribute to maintaining and improving process documentation, team knowledge, and ways of working
Approach new challenges with a solution-focused mindset, thriving in a fast-paced and detail-driven environment skills
We’re looking for someone who:
Thrives in a high-standards, client-focused environment where accuracy and attention to detail are critical
Takes pride in delivering exceptional document production and support services
Can manage their workload effectively, balancing deadlines with quality and precision
Communicates clearly, professionally, and confidently with stakeholders at all levels
Enjoys contributing ideas to improve processes, workflows, and client outcomes experience

Essential:

Minimum 2 years experience in legal document work
Demonstrated experience producing and managing complex documents in administrative or legal support roles
Strong experience with complex Word documents, including styles, templates, tracked changes, and formatting
Excellent literacy, numeracy, and attention to detail, with advanced MS Word skills and proficiency in Excel, PowerPoint, and Outlook
Familiarity with tools such as PDFdocs, DocuSign, and digital dictation software
Ability to meet tight deadlines while maintaining accuracy and attention to detail
Strong communication skills, able to build constructive working relationships at all levels
Flexible and adaptable, thriving in a fast-paced environment and contributing effectively within a team work remotely
Yes schedule
Hours of Work: 16:00 – 00.00 GMT (from March to October 17:00 – 01:00 SAST, from October to March 18:00 – 02:00 SAST)

job type

Full-time, permanent. what's in it for you?

At SmartPA , we believe in rewarding talent and supporting your growth:

Competitive salaries Full time, remote work 33 days holiday: because rest fuels greatness Department incentives

Employee Assistant Programme

Originally posted on Himalayas

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Opens the original posting.

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