Senior ServiceNow Developer (CSM, FSM, & Integrations)
Support Tech LLCUnited States only
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Job Posting: Senior ServiceNow Developer (CSM, FSM, & Integrations) Company: Support Tech LLC Location: Remote - WORLDWIDE Position Type: Full-Time Role Overview
Support Tech LLC is seeking a high-caliber ServiceNow Developer to lead the architecture and implementation of a unified service delivery platform. This role is not just about "keeping the lights on"; it is about building a scalable Work Order Aggregator system. You will be responsible for bridging Customer Service Management (CSM), Field Service Management (FSM), and ITSM, ensuring a seamless flow from client request to field execution. A critical component of this role is the end-to-end integration of our ServiceNow instance with Field Nation and other third-party work order platforms to automate our external workforce management. Key Responsibilities 1. Core Platform Architecture (CSM, FSM, ITSM) Design and implement a "Unified Intake" strategy where CSM Cases