Technical Support Representative I (SaaS) | REMOTE
SupportNinjaPhilippines only
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- Work Setup: Remote
- Start Date : ASAP
- Schedule: Flexible, including night shift
- Equipment: BYOD (16GB RAM)
As a Technical Support Representative , you'll serve as the trusted first point of contact for our users, delivering exceptional support while uncovering insights that help improve our products and services. In this role, you'll combine problem-solving, empathy, and analytical thinking to resolve customer issues, identify emerging trends, and partner across teams to improve the overall customer experience. If you enjoy helping people, solving technical problems, and making an impact beyond individual support interactions, we'd love to hear from you.