Senior Technical Account Manager (Penetration Testing)

Synack$110K – $140K per yearUnited States only

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NetSPI+ Synack is a leader in offensive security, combining elite human expertise with agentic AI to help organizations identify, validate, prioritize, and remediate exploitable risk across their entire attack surface. Its platform delivers expert-validated testing in depth, continuously, or on demand, from pre-production code to live production environments, so security teams can separate vulnerability noise from real risk, including the growing threat of AI-driven attacks. With global reach and more than 13 million hours of real-world offensive testing experience, NetSPI+ Synack serves many of the world's largest enterprises and government organizations with one ambition: nothing left to exploit.

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Senior Technical Account Manager (Penetration Testing) at Synack · ApplyPick

Their digital attack surface and value at risk Their existing vulnerability programs, tools, and methods Their security program, including requirements and goals Work independently and provide technical product expertise to build the appropriate solution for the client’s needs Provide technical SME expertise to internal stakeholders and the client on their strategic goals and testing requirements Proactively review assessment health to provide technical findings, vulnerability details, and insights to improve overall test quality/outcomes and mitigate risk Assist customers in managing and optimizing their long-term pentesting programs, ensuring continuous security improvement and adaptability Collaborate with the account and CSM teams to address any areas of concern or opportunities to expand to retain and grow client accounts Collect and act on feedback from clients to continuously improve engagement and service offering Responsibility for any technical escalations that may arise during the engagement Here’s what you’ll need At least 5-7 years of technical account management, technical project management, and/or customer success experience in the Cyber Security Industry or Technology Industry Experience with vulnerability discovery management, risk management frameworks and associated business workflows, and remediation Experience with scripting languages (e.g. Python, Bash, Basic SQL) and developing scripted solutions to problems A knack for explaining technical concepts to a non-technical audience Relevant industry certifications in cybersecurity and/or security management such as, Security+, CISSP, CISA Excellent time management, multi-tasking, and prioritization skills as well as the ability to manage multiple concurrent projects Customer-centric mindset with a focus on delivering value Proactive and solution-oriented approach to addressing client challenges Ability to think strategically and provide innovative solutions Excellent verbal and written communication skills Candidates must be US citizens Ready to join us?