Utility Credit Analyst ( US business hours)

Job Summary

The Utility Credit Analyst will primarily be responsible for managing utility credit balance transfer and refund requests . The role involves working with utility suppliers, internal stakeholders, and client teams to research, initiate, track, and resolve credit balance requests in a timely manner.

The position requires strong attention to detail, ownership of issues from initiation through resolution, and the ability to manage multiple time-sensitive requests in a high-volume environment.

The analyst may work US business hours or a combination of US and India business hours , depending on business requirements.

In addition to credit balance management, the analyst may support special projects and other Managed Services activities , including unbilled active sites, reporting, and analysis.