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Texada Software64K CAD – 75K CAD per yearCanada only
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Customer Support
Texada powers the world of equipment. Our purpose-built platform is the growth engine for heavy equipment dealerships and rental businesses, connecting sales, service, and rental on a single cloud-native, API-first system. With Industrial CRM, Equipment-Aware Service Management, and Intelligent Rental Management, now extended with mobile and AI applications, Texada gives equipment businesses the tools to work faster, smarter, and grow with confidence. Learn more at .
Texada is seeking a highly motivated, customer focused individual to join our Customer Support team in North America in support of our customers in the North American West Coast as well as Australia and New Zealand, working in North American Eastern Time: 3:30pm-12:00am with 30 minute lunch and 2x 15 minute breaks. The ideal candidate will have strong problem solving skills, a great appetite to learn and good communication skills. Heavy Equipment dealership or rental house experience is highly valued. You will work in a fast-paced environment with a large group of software professionals to support state-of-the-art web and mobile applications for our customers.
Customer Support Specialists are senior members of our Support team who engage with internal and external customers to support, configure and expand our software applications. Providing a hands-on approach you will answer and report on customer interactions through a ticket system, leverage and expand a knowledge base, build relationships with customers and coordinate with subject matter experts to deliver helpful and informative customer experiences.
Purposeful, Passionate, and Proud — Making a difference for our industry, our customers, and each other.
Innovators & Learners — We try new things. As long as we're learning, we're succeeding.
Driven to Improve, Not to Be Perfect — "Most Improved" is our favorite award.
Delivering our Long-term Vision Today — A long-term vision, brought to life now.
PowerfulTogether — Different people, different cultures, stronger together.
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Texada is committed to Employment Equity and encourages applications from every race, religion or belief and ethnic origin, regardless of age, disability, sexual orientation, or gender identity.
Texada fosters an inclusive and accessible environment. If you need assistance or accommodation during the recruitment process, you may contact us during the interview process and we will work with you to support your request.
Opens the original posting on Himalayas.
Apply nowSource: Himalayas