Customer Experience Agent
Triquetra HealthPhilippines only
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- Job Title: Customer Experience Agent
- Reporting To: Customer Experience Lead
Job Summary
The Customer Support Agent is in charge of responding to all inquiries and correspondence we receive from customers across multiple touchpoints – this includes phone, chat, and email. This role is in charge of resolving customer complaints, processing refunds and replacements when needed and providing the best possible customer service to anyone who tries to contact us through the proper channels.