Enterprise Customer Success Manager (AEC)

As an Enterprise Customer Success Manager, you will own the relationship with a book of business containing our most strategic customers, and you will be responsible for adoption, retention, expansion and driving NRR within your book of business. Our ideal candidate will possess strong negotiation and consultative selling skills as well as experience in identifying customer needs, delivering value and managing enterprise relationships across many different stakeholders, including executives.

What You’ll Do

Manage our most strategic and complex accounts by building and maintaining strong and lasting relationships with decision makers and key stakeholders within client organizations while achieving upsell and expansion revenue targets through the use of consultative selling techniques