General Virtual Assistant: Customer Service
VA DeskCanada, Philippines
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- Client Industry: Plumbing Service s
- Employment Type: Full-Time
- Work Setup: Remote
- Cl ient Location: Ottawa, Canada
- Salary: 40k/Monthly
- Time Zone: 8:00am-5:00pm Mon-Fri (Eastern Time)
- Job Description
Role Summary
Ottawater is seeking a reliable and customer-focused Virtual Assistant to become the primary customer service, scheduling, and dispatch coordinator for the business.
This role will serve as a key front-line point of contact for customers, handling inbound calls and inquiries, gathering lead information, scheduling plumbing appointments, and coordinating dispatch. The VA will also provide general administrative support to keep the company's front-office operations organized and responsive.