Customer Success Manager, Site Research
Verily$90K – $136K per yearUnited States only
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Who We Are
Verily Health is a data platform and technology company purpose-built to power AI-enabled precision health solutions that accelerate research and improve care for individuals and communities. Uniquely positioned at the intersection of technology, data science, and healthcare, Verily transforms multimodal health data into insights, models, and actions that make healthcare more personalized, predictive, and precise.
Description
As a Customer Success Manager (CSM) you are responsible for managing the post-sales relationship with an assigned portfolio of Verily Viewpoint Site CTMS customers. This role is focused on driving successful onboarding and training of new users and stakeholders, increasing product adoption, proactively monitoring customer health, fostering long-term retention, identifying opportunities for growth, and executing customer renewals and contract discussions.