Bilingual Collection Specialist - 61+ Days

Veros CreditUnited States only

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About Us

Veros Credit is committed to making vehicle ownership possible for everyone. Through our vast network of independent and franchise dealers, we have helped countless customers with their financing needs, allowing them to drive off in the vehicle they deserve.

We realize that our greatest assets are our employees, which is why we strive to make work welcoming and fun but offer limitless opportunities for growth and advancement. At Veros Credit , you can look forward to company events, free meals quarterly, holiday activities, and more. You will be greeted by friendly, positive, and ambitious team members, and work alongside leaders who encourage and value your new ideas. We are proud to say that it is this sense of community that makes us excited to walk through the door every day.

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Bilingual Collection Specialist - 61+ Days

Veros CreditUnited States only

Apply now

Opens the original posting.

Apply now

Share job

Copy link or share on social media.

Apply on the original site

Companies in this catalog do not charge applicants. Never send money to apply.

About Us

Veros Credit is committed to making vehicle ownership possible for everyone. Through our vast network of independent and franchise dealers, we have helped countless customers with their financing needs, allowing them to drive off in the vehicle they deserve.

We realize that our greatest assets are our employees, which is why we strive to make work welcoming and fun but offer limitless opportunities for growth and advancement. At Veros Credit , you can look forward to company events, free meals quarterly, holiday activities, and more. You will be greeted by friendly, positive, and ambitious team members, and work alongside leaders who encourage and value your new ideas. We are proud to say that it is this sense of community that makes us excited to walk through the door every day.

Some of our benefit offerings include:

Medical, Dental, and Vision Insurance

Life Insurance

Flexible Spending Accounts (FSA)

Accident, Hospital, Indemnity Insurance

Short Term Disability (STD) and Long-Term Disability (LTD) Insurance
Employee Assistance Program (EAP)
401(k) Plan
Tuition Reimbursement

Paid Holidays

Paid Time Off (PTO)
Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle)

Referral Bonus

Quarterly lunches
Daily fresh fruit
Office Starbucks Coffee/Latte/Espresso Machine
And a lot more!

About The Position

The Account Servicing Specialist (61+ Days) will be responsible for servicing auto loan accounts that are 61+ days delinquent and documenting all collection activities utilizing loan servicing software.

Essential Responsibilities:

Follow and ensure compliance with all company policies and procedures as well as the Fair Debt Collection Practices Act (FDCPA).

Negotiate payment arrangements with borrowers, including offering suggestions as to how they can meet their obligations, propose alternative payment methods, and establish payment procedures.

Assist borrowers in devising a strategy to allow them to keep their vehicle while meeting the obligations of the loan.
Accurately and professionally document account information and collection activities.
Utilize skip tracing tools and reference sources to identify and locate delinquent borrowers.
Other duties as assigned.

Essential Requirements:

2+ year(s) of experience in the automotive collections field working 61+ delinquency.
2+ year(s) of skip tracing experience.
Reinstatements experience is a plus.
Effective communication, negotiation, and problem-solving skills.
Ability to read, interpret and apply federal, state, and local collections regulations.
Ability to interact with customers in a professional, tactful, and sensitive manner.
Ability to thrive in a fast-paced work environment and to work independently and as part of a team.
Available to work a flexible work schedule and overtime as needed.
High School Diploma or GED.
Bilingual (English/Spanish) required.
Veros Credit , LLC is an equal opportunity employer.
*This Organization Participates in E-Verify

Keywords:

Automotive, Auto Finance, Automobile, Subprime, Prime, Unsecure Loans, Dealerships, Independent Dealerships, Franchise Dealerships, Skip-tracing, Skip Tracer, Skip Trace, Auto Dialer, Auto Dialing, Vehicle Repossessions, Repayment Plans, Deficiency, Customer Service, Consumer Finance, Collections, Collector, Collecting, Loss Recovery, Collateral Recovery, Post Charge Off, Negotiate, Negotiation, Negotiator, Call Center, Bilingual, Spanish, FDCPA, Noble

Originally posted on Himalayas

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Opens the original posting.

Apply now