Patient Services Representative — Patient Experience & Feedback
Vita BellaPhilippines only
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About the Role
- We are looking for a Patient Services Representative based in the Philippines to join our patient experience team.
- This role is focused on one thing: listening to our patients and understanding their experience.
You will contact existing patients after their appointments to ask how their experience went, whether they have any feedback, and if there is anything they would like our team to know. You are not expected to solve every problem or provide clinical guidance. Your primary responsibility is to seek to understand, listen carefully, document accurately, and communicate what you learn.