Healthcare Virtual Assistant (Mexico)

Wing AssistantAnguilla, Antigua and Barbuda + 43 more

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Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

Please only apply for this job if you are located in MX and LATAM
Healthcare Virtual Assistant (Remote)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

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Healthcare Virtual Assistant (Mexico)

Wing AssistantAnguilla, Antigua and Barbuda + 43 more

Apply now

Opens the original posting.

Apply now

Share job

Copy link or share on social media.

Apply on the original site

Companies in this catalog do not charge applicants. Never send money to apply.

Please whitelist the domains " " and " " with your email provider to make sure you get our emails.

Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

Please only apply for this job if you are located in MX and LATAM
Healthcare Virtual Assistant (Remote)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for a Bilingual Healthcare Virtual Assistant!

Duties and Responsibilities include but are not limited to:

Document new patient and referral intake
Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems
Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation.
Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.
Assist in analyzing healthcare data, preparing reports, and maintaining records.
Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality.
Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician.
Ad hoc tasks

Qualifications:

Bachelor's degree in medical fields or the pharmaceutical-related industry.

At least 1 year experience as a Medical Virtual Assistant.

Excellent English communication skills both written and verbal. (At least C1 level) Solid understanding of medical terminologies and practices Proficient in EHR/EMR systems and ability to troubleshoot common technical issues.

Understanding of healthcare privacy regulations.

Strong interpersonal skills.

Solid organizational & time management skills with keen attention to details Tech savvy & familiar with current technologies, like desktop sharing and cloud services