Customer Engagement Specialist

This is a remote position.

Our client is looking for a highly organized and communicative Customer Engagement Specialist (Virtual Assistant) to join their team. The company is a recognized leader in the technology solutions sector, having achieved significant market growth and industry accolades in recent years. In this role, you will be the key driver of their customer re-engagement strategy, managing a structured follow-up cycle to nurture leads and strengthen client relationships.

Responsibilities

• Manage a precise, one-week follow-up cycle for different client segments, including contacts with unused quotes, inactive past clients, and new potential leads.