Technology Trainer

The Technology Trainer develops and manages product training and knowledge content for a complex clinical trial technology platform. This role goes beyond technical writing. It requires understanding how functionality fits into end-user workflows and the broader content ecosystem. The Technology Trainer works closely with product owners, Customer Engagement, and technical team members to ensure training and knowledge materials are accurate, well-structured, and developed to a high standard.

Role responsibilities

• Identify and assess current and future training needs in parallel with each release of software.
• Deploy a variety of training methods, including the development of technical user guides, training presentations, eLearning technologies, etc.