Principal Strategic Researcher

About the team

Zillow Customer Research is a modern, multi-disciplinary team of research operations professionals, technologists, behavioral scientists, researchers, and research specialists. Our goal is to build the customer understanding, judgement, and conviction that Zillow ’s experiences are built upon. We deliver this through building research capabilities and platforms that enable the company to build a shared understanding of what we know, execute self-service research, prototype with customer context, and conduct strategic research on select high-risk bets. About the role

Zillow focuses its strategic researchers on high-risk opportunities that are ambiguous, moldable, and ripe for de-risking. As Principal Strategic Researcher, you'll bring structure, creativity, and foresight to these areas through deep partnership with product, design, engineering, and business leaders. You'll go where the business needs this capability most, and that focus will shift as Zillow 's priorities evolve.