Adam McCormack

Technology Operations Manager

Delivered pre-packaged Microsoft 365, SharePoint, Power Apps, Power Automate, Azure, and Power BI solutions for nonprofit stakeholders, translating operational needs into scalable systems. Built automated workflows for the leadership team, including a prospect-tracking workflow that reduced manual work, errors, and reporting time while improving the end-user experience.

Microsoft 365SharePointPowerAppsPower AutomateAzurePower BIProcess documentationStakeholder Management

Sr. Solutions Consultant

Led business analysis initiatives with stakeholders across departments to unify IT systems, incorporating Power Platform tools that reduced licensing costs by 30% and cut employee downtime. Analyzed and documented as-is/to-be business processes and workflows, identifying automation opportunities that improved governance and system efficiency.

Business AnalysisPower PlatformProcess MappingGovernanceHelp Desk ImplementationStakeholder Management

Sr. Program Manager

Microsoft

Managed application lifecycle (ALM) using Power Platform managed solutions and deployment pipelines across Dev/Test/Prod environments. Built and implemented 20+ automated Power Automate workflows across Microsoft 365, eliminating manual processes and saving hundreds of user-hours per week.

Power PlatformPower AutomateSharePointALMManaged SolutionsPipelinesDev Test ProdRequirements GatheringStakeholder Management

Global IT Operations Manager

Partnered with global, cross-functional stakeholders to define business needs, prioritize system improvements, and improve operational efficiency. Automated 15+ workflows using Power Automate and Azure, reducing manual work by 50% and saving thousands of dollars per month.

Power AutomateAzureTraining MaterialsHelp DeskChatbotProcess Automation