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Service Executive
Service Executive at First Bank of Nigeria, building sales pipelines and helping customers open and reactivate accounts.
NigeriaService Executive at First Bank of Nigeria
Built and managed sales pipelines and customer relationships. Ensured customer satisfaction and service quality, and facilitated account opening, reactivation, and onboarding.
SalesCustomer Relationship ManagementCustomer ServiceAccount Management
Served as Deputy Governor for Advocacy, leading advocacy initiatives and supporting club operations.
AdvocacyLeadershipCommunication Skills
Audited billing and water procurement records. Managed customer disconnection and reconnection processes.
AuditData AnalysisCustomer Service
Drafted executive communications, organized meetings, and handled high-priority emails. Conducted surveys and resolved customer issues.
Communication SkillsMeeting CoordinationCustomer ServiceProblem Solving
Led a team within the Economic Insight organization, coordinating activities and contributing to economic research and insights.
Team LeadershipCoordinationResearch
B.Sc. in Economics from Obafemi Awolowo University, completed in 2022.
B.Sc. in Economics from Obafemi Awolowo University, completed in 2022.
Completed West African Senior School Certificate Examination at Oju International School.
Completed the Internal Audit Awareness certification issued by Knights of Safety Academy.
Completed the Introduction to Retail Banking certification issued by Alison.
Completed the Virtual Assistant certification issued by ALX Africa.
Profile sourced from Himalayas.