Loading profile…
adrian balanta
Open to opportunitiesAdministrative Analyst
Administrative Analyst and Virtual Assistant delivering data-driven reporting and executive-ready support remotely.
ColombiaAdministrative Analyst at Compañía Balanta S.A.S
About
I’m a bilingual Business Administrator and Administrative Technologist with 4+ years of experience supporting operations in Banking, Healthcare, BPO, and Agroindustry. I specialize in administrative support, data analysis, reporting, and process optimization across fast-paced, international environments.
In my current role as an Administrative Analyst, I provide administrative support for payroll, financial records, and vendor coordination. I manage payroll processing and financial data in Microsoft Excel, and I deliver reporting and data-driven insights by improving decision-making through database management, validation, and analysis.
I also strengthen day-to-day execution through calendar management, scheduling, and task tracking, including organizing meetings via Zoom, Google Meet, and Microsoft Teams. I’ve earned measurable results—reducing payroll errors by 15%, improving vendor efficiency by 20%, and achieving 100% on-time project delivery through strong problem-solving, communication, and collaboration.
Experience
Administrative Analyst
Provided administrative support for payroll, financial records, and vendor coordination, improving data accuracy and reporting timeliness. Reduced payroll processing errors by 15% through Excel-based validation and optimized vendor management efficiency by 20%.
Payroll AdministrationFinancial ReportingVendor coordinationData AnalysisCalendar ManagementDatabase ManagementMicrosoft TeamsExcel
Bilingual Customer Service Advisor
Delivered virtual customer support via email, chat, and phone while managing cases and coordinating resolutions. Improved service/response-time metrics by 9% and achieved 90%+ customer satisfaction while consistently meeting 100% of KPIs.
Customer ServiceCase ManagementEmail SupportPhone Support
Education
XHability
Completed Artificial Intelligence training with XHability (2025).
Completed Artificial Intelligence training with XHability (2025).
Claseflix
Completed Basic Accounting training with Claseflix (2025).
Completed Basic Accounting training with Claseflix (2025).
SENA
Completed Social Security & Payroll Updates training with SENA (2025).
Completed Social Security & Payroll Updates training with SENA (2025).
SENA
Completed Python Fundamentals training with SENA (2025).
Completed Python Fundamentals training with SENA (2025).
SENA
Administrative Technologist training/program completed at SENA in Colombia.
SENA
Completed Financial Analysis training with SENA (2019).
Completed Financial Analysis training with SENA (2019).
SENA
Completed Business Writing training with SENA (2016).
Completed Business Writing training with SENA (2016).
SENA
Completed Microsoft Excel training with SENA (2015).
Completed Microsoft Excel training with SENA (2015).
Universidad del Valle
Bachelor’s degree in Business Administration from Universidad del Valle in Colombia.