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Agustín Besso
Looking for a jobExperience Manager
I build accessible, responsive web interfaces and data-driven operational tools.
SpainExperience Manager at TRIB3 Gran Vía
About
I'm building accessible, mobile-first web interfaces with semantic HTML, modern CSS, and JavaScript. My portfolio includes responsive sites created from scratch with 100% hand-written markup and no frameworks.
At TRIB3 Gran Vía, I built KPI dashboards for attendance, churn, retention, and revenue to shape weekly operational strategy. I've also automated CRM workflows at FitnessKPI and used performance metrics to coach teams and improve conversion at Tech University.
Experience
Experience Manager
Managed day-to-day operations, team scheduling, and member service standards. Built custom KPI dashboards tracking attendance, churn, and retention to drive weekly operational strategy.
Operations ManagementTeam SchedulingKPI DashboardsData AnalysisExcel
Intern
Built and optimized automated CRM workflows using conditional logic and dynamic segmentations. Produced technical process documentation for system integration.
CRMWorkflow AutomationConditional logicTechnical Documentation
Academic Advisor Manager
Led advisory team, using performance metrics to coach staff, balance workloads, and boost conversion rates.
Team LeadershipPerformance MetricsCoachingWorkload ManagementConversion Rate Optimization
Education
iLerna
Pursuing an Associate's degree in Web Development, expected to complete in June 2026.
Pursuing an Associate's degree in Web Development, expected to complete in June 2026.
Google (Coursera)
Completed a Data Analytics Professional Certificate from March to September 2024.
Completed a Data Analytics Professional Certificate from March to September 2024.