Ahlam Jbara

I am looking for my next opportunity, from tutoring and customer service to mid-level operations and management. I bring 20+ years leading teams and programs, strong communication and problem-solving skills, and fluency in Arabic and English. Open to full-time or part-time work, ready to start immediately. At the Illinois Department of Human Services, I lead executive operations and cross-functional delivery for the Division of Family & Community Services, supporting approximately 5,000 staff and nearly 20 statewide programs. I advise executive leadership on operational performance, resource allocation, and policy implementation, and use Excel and PowerPoint to analyze information and prepare decision materials. Previously, as Interim Executive Director at the Council of Islamic Organizations of Greater Chicago, I led organizational transformation and grew the organization from 1 to 8 staff and from a $120K to a $3.8M budget. At the Illinois Coalition for Immigrant & Refugee Rights, I directed strategic-plan execution as Deputy Director and grew the Immigrant Family Resource Program from approximately $1.5M to $5M as Program Director.