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Main Lines Manager / Office Manager
Sportsbook operations manager at MAC DATA S.A., overseeing line management, live betting, and gaming integrations.
Costa RicaMain Lines Manager / Office Manager at MAC DATA S.A.
Managed day-to-day office operations and oversaw staff including programmers, traders, and customer service representatives. Supervised sportsbook operations including line management, live betting, and grading, and coordinated with technical teams and third-party providers.
Sportsbook OperationsLine ManagementLive BettingTradingCustomer ServiceOffice ManagementTeam SupervisionAPI IntegrationTroubleshootingStaff Coordination
Provided customer service and managed sportsbook lines including setup, updates, and grading. Handled deposits, payouts, and account transfers, and coordinated daily line management across multiple markets.
Customer ServiceSportsbook OperationsLine ManagementAccount ManagementDepositsPayoutsWagering Operations
Provided customer service and assisted with sportsbook line management and daily operational tasks. Checked and updated lines, schedules, scores, and other sportsbook information.
Customer ServiceSportsbook OperationsLine ManagementWagering Operations
Assisted customers with deposits, payouts, account questions, and general customer service. Handled wagering-related inquiries and supported sportsbook, horse racing, and poker operations.
Customer ServiceAccount ManagementDepositsPayoutsSportsbook OperationsHorse RacingPoker
Checked and monitored credit card processing operations, updated and maintained customer accounts, and processed transfers. Provided general customer service and operational support, including sportsbook wagering operations and backup procedures.
Accountingcredit card processingCustomer ServiceAccount ManagementSportsbook Operations
Studied Architecture at Universidad Hispanoamericana from 2002 to 2004.
Studied Architecture at Universidad Hispanoamericana from 2002 to 2004.
Completed high school education at Colegio de Santa Ana in 2000.
Completed high school education at Colegio de Santa Ana in 2000.
Profile sourced from Himalayas.