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Specialist at Contact Centre
Credit contact centre specialist at CIBC who helps clients find solutions to their credit needs.
CanadaSpecialist at Contact Centre at CIBC
Worked from home, received client requests by phone, and found appropriate solutions for member clients in the credit sector.
Customer ServiceCreditCommunication SkillsProblem Solving
Worked from home, received client requests by phone, and found appropriate solutions for member clients in the credit sector.
Customer ServiceCreditCommunication SkillsProblem Solving
Answered client requests by phone for the Mastercard department and completed attestations on full documentation work.
Customer ServiceMastercardCommunication SkillsDocumentation
Engaged hostesses, brand ambassadors, and other staff for events such as Rogers Cup, Ile Soniq, and Montreal Auto Show. Handled client requirements, invoicing, and other event-related tasks.
Event PlanningStaffingClient RelationsInvoicing
Organized contests, entered clients into the Kia contest, and provided information about Kia vehicles.
PromotionCustomer EngagementContest Management
Distributed pamphlets, informed people about Kia products, entered clients into the Kia contest, and assisted Kia representatives in making appointments.
PromotionCustomer EngagementProduct Knowledge
Organized contests, entered clients into the Kia contest, and provided information about Kia vehicles.
PromotionCustomer EngagementContest Management
Helped people play games, organized contests, assisted with event preparation, and cleaned up after events.
PromotionEvent SupportCustomer Assistance
Answered client requests by phone for the Mastercard department and completed attestations on full documentation work.
Customer ServiceMastercardCommunication SkillsDocumentation
Distributed pamphlets, informed people about Ford products, assisted other employees when the manager was absent, and spoke with clients about concerns during the event.
PromotionCustomer ServiceTeam Assistance
Cared for children, played sports with them, and ensured all equipment was properly used and stored.
ChildcareSports InstructionEquipment Management
Sold sports articles and had knowledge of sports equipment such as shoes and gear.
SalesSports EquipmentCustomer Service
Organized contests where people won amazing prizes and spoke with people providing information about the store.
PromotionCustomer EngagementContest Management
Distributed cards granting free internet access during flights and informed people about the promotion at the airport.
PromotionCustomer EngagementCommunication Skills
Distributed pamphlets for Snob Salon and informed people about the services offered.
PromotionCustomer EngagementCommunication Skills
Distributed pamphlets on the new Volvo CX60, welcomed guests, registered them on the computer, gave promotional gifts, helped prepare the event, and answered questions about the car.
PromotionCustomer EngagementEvent Support
Distributed pamphlets for a contest to win a Dell Inspiron Notebook signed by Justin Timberlake and informed people about contest details and registration.
PromotionCustomer EngagementContest Management
Sold sports articles, had knowledge of sports equipment, and spoke with company representatives such as Asics and Lotto.
SalesSports EquipmentCommunication Skills
Worked as a cook for the sports bar, busboy, and dishwasher.
CookingDishwashingTeamwork
Currently pursuing a major in economics and a minor in theatre studies.
Completed a Diplôme d'Études Collégiales (DEC) in commerce.