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Alessandro Tacconelli
Open to opportunitiesCustomer Success Manager & Sales
I grow B2B luxury and agrifood tech accounts through customer success and sales.
ItalyCustomer Success Manager & Sales at Authena AG
Experience
Customer Success Manager & Sales
Managed a portfolio of 10+ B2B clients in luxury and agrifood sectors, driving upselling and cross-selling. Coordinated in-house development team and represented the company in international business travel and investor pitches.
Customer SuccessSalesB2BSupply Chain TraceabilityIoTUpsellingCross SellingClient ManagementTechnical SpecificationsInvestor Pitching
Floor Staff – Fine Dining
Worked as floor staff in a Michelin-starred restaurant, handling reservation management, guest welcome, table service, and payment handling.
Fine DiningTable ServiceReservation ManagementGuest RelationsPayment Handling
Co-founder & Content Creator
Co-founded and managed a YouTube channel and web portal focused on recipes, mixology, and front-of-house content, growing to ~200,000 subscribers. Handled content ideation, filming, video editing, publishing, and web article writing.
Content CreationVideo EditingYouTubeWeb WritingSocial MediaBrand Building
Marketing & Communication Intern
Developed educational and promotional materials for professional barista courses and supported business presentation development and institutional communications.
MarketingCommunication SkillsEducational MaterialsBusiness PresentationInstitutional Communications
Editorial Intern
Conducted interviews with Michelin-starred chefs and food & wine experts for web publications and provided editorial coverage of food & wine events in Piedmont.
EditorialInterviewingFood and WineWeb PublicationEvent Coverage
Education
Banfi
Attended the Sanguis Jovis Winter School on brand values in Sangiovese Wine in February 2020.
Attended the Sanguis Jovis Winter School on brand values in Sangiovese Wine in February 2020.
University of Padova
Master's Degree in Italian Food and Wine (LM-70) taught in English, with thesis on high-quality food shops and restaurants in collaboration with Marchesi Antinori S.p.A. Graduated with 110 cum laude / 110.
University of Padova
Bachelor's Degree in Food Science, Gastronomy and Hospitality, covering food microbiology, chemistry, law, HACCP, marketing, and history of food. Graduated with 110 cum laude / 110.
Liceo Classico Giulio Cesare
Classical high school diploma with a grade of 100/100.
FISAR
Certified FISAR Sommelier by the Italian Federation of Sommeliers, Hoteliers and Restaurateurs.
University of Padova
Completed the Master of Food in Beer course by Slow Food and the University of Padova in June 2017.
Completed the Master of Food in Beer course by Slow Food and the University of Padova in June 2017.
University of Padova
Completed the Master of Food in Cheese course by Slow Food and the University of Padova in May 2015.
Completed the Master of Food in Cheese course by Slow Food and the University of Padova in May 2015.