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Alex Abaleke
Looking for a jobOutbound Sales Specialist
Customer service representative at XYZ who resolved high-volume customer requests and identified sales opportunities through CRM data.
NigeriaOutbound Sales Specialist at ABC (US)
Experience
Outbound Sales Specialist
Applied CRM tools for lead segmentation and coordinated multi-faceted outreach efforts. Scrutinized daily data to polish outreach avenues and met monthly status quotas.
CRMLead SegmentationOutreachData AnalysisProbing QuestionsProperty Tours
Customer Support Specialist
Handled high volumes of phone and email customer requests, documented case notes, and maintained first-contact resolution. Processed weekly cases to develop service improvement recommendations.
Customer ServiceCRMCase ManagementProblem SolvingCommunication Skills
Sales Representative
Utilized customer data to identify upsell potential and increase sales. Actively listened to assess customer requirements and kept precise records on transactions and stock levels.
CRMSalesUpsellingCustomer Needs AssessmentRecord keepingFeedback Management
Education
Lagos State University
Pursuing a Bachelor of Science in Biochemistry at Lagos State University, with an expected graduation in 2026.
Pursuing a Bachelor of Science in Biochemistry at Lagos State University, with an expected graduation in 2026.