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Alicia Garay
Looking for a jobHospitality Team Member
Guest experience and operations specialist at Longboard Paradise, managing reservations and supporting international guests in three languages.
ArgentinaHospitality Team Member at The Royal Hotel
Experience
Hospitality Team Member
Delivered high-quality service to international guests in an upscale hotel environment. Responded to guest requests and concerns with professionalism and a customer-focused approach.
Guest ServiceCustomer SupportGlobal HospitalityTeamwork
Front Desk & Guest Experience
Managed reservations, guest profiles, check-ins, and check-outs using Cloudbeds PMS. Assisted international guests in English, Spanish, and Portuguese, resolving issues and answering questions.
Cloudbeds PMSReservation ManagementGuest SupportMultilingual Customer ServiceFront Desk Operations
Administrative Assistant
Coordinated maintenance, property issues, and housekeeping with vendors and contractors. Supported administrative tasks, payment follow-ups, and team coordination.
GuestyAsanaStripeAlowareVendor coordinationHousekeeping CoordinationAdministrative Support
Education
Instituto Dardo Rocha
Earned a Higher Technical Degree in Literary and Scientific-Technical Translation (Spanish ↔ English) in 2021.
Earned a Higher Technical Degree in Literary and Scientific-Technical Translation (Spanish ↔ English) in 2021.