Loading profile…
Loading profile…
Cold Calling/BPO Calling/Customer Care Calling
I drive B2B sales and customer engagement through high-volume outbound calling, CRM management, and consultative support.
PakistanCold Calling/BPO Calling/Customer Care Calling at Upwork
Conducted over 100 outbound calls daily, delivering consultative support to potential clients while maintaining precise CRM records. Optimized data entry processes and utilized Salesforce for efficient pipeline management, enhancing lead conversion by 15%.
Cold CallingOutbound CallingB2B SalesSalesforceCRM ManagementPipeline ManagementData EntryCustomer ServiceLead GenerationAccount ManagementCustomer SatisfactionTelemarketingSaaSProcess Optimization
High School education in Business/Commerce, General from Superior Group of Colleges.
Bachelor of Arts in Art/Art Studies, General from Bahauddin Zakariya University.
Performed daily meter readings with exceptional precision, consistently exceeding the target of 100 readings per day and ensuring strict data integrity. Reported damaged or tampered meters to maintenance teams and collaborated with technical experts to streamline processes, reducing error rates by 10%.
Electronic Meter ReadingData IntegrityHandheldData ProcessingAttention To DetailProcess Improvement
Supervised a team of 15+ members, strategically assigning duties to optimize shift performance. Implemented process improvements that increased table turnover efficiency by 12%.
Team SupervisionCustomer SatisfactionProcess ImprovementOperational EfficiencyStaff Management
Led the implementation of an Electronic Meter Reading Project across multiple subdivisions, streamlining operations. Managed daily data transfers to handheld devices and compiled level 1 data batches, reducing processing time by 8%.
Electronic Meter ReadingProject ImplementationData ManagementHHU SystemsData ProcessingProcess Optimization
Executed daily meter reading tasks, consistently meeting targets set by the field supervisor. Supported audit processes that improved meter reading accuracy by 7%.
MeteringHandheldData CollectionAuditAccuracy Improvement
Profile sourced from Himalayas.