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Youth Worker
Administrative Assistant at Youth Community Support Agency (YCSA UK) who helped move services towards paperless record-keeping.
United KingdomYouth Worker at Youth Community Support Agency (YCSA UK)
Built positive relationships with young people and planned and delivered youth programmes, including school sessions and group activities. Facilitated workshops in a safe and inclusive environment.
Youth WorkProgramme DeliveryWorkshop FacilitationSafeguardingConfidentialityTeamwork
Provided administrative and operational support across the organisation, managing diaries, coordinating meetings, and maintaining records. Improved filing processes and supported staff and volunteers.
Diary ManagementMeeting CoordinationMinute TakingProofreadingShared Mailbox ManagementRecords ManagementData EntryMicrosoft WordExcelOutlookMicrosoft TeamsPowerPointSharePointGDPRSafeguardingHealth and SafetyFirst aid
Supported the planning and delivery of fundraising events, coordinating logistics and volunteer coordination. Tracked donations and assisted with financial reporting and post-event administration.
Event PlanningLogistics CoordinationVolunteer coordinationDonation TrackingFinancial ReportingStakeholder Liaison
Delivered friendly and professional customer service in a high-volume environment. Maintained food safety and hygiene standards and assisted with training new team members.
Customer ServiceFood SafetyHygiene StandardsTeamworkTraining Support
Provided efficient and friendly customer service in a fast-paced environment. Maintained high standards of service and presentation and supported smooth day-to-day operations.
Customer ServiceService standardsTeamworkFast Paced Environment
Supported the planning and delivery of fundraising and community events. Assisted with event setup, stewarding, public engagement, and donation handling.
Event SupportStewardingPublic EngagementDonation ManagementTeamwork
Provided administrative support to HR staff, including scheduling and internal communications. Handled information professionally and maintained confidentiality.
HR SupportSchedulingInternal CommunicationsConfidentiality
Completed an HNC in Retail and Business, gaining knowledge in retail operations and business management.
Completed an NC in Business Management, covering foundational business and management principles.
Profile sourced from Himalayas.