Allen Spurr

IT Manager of Applications and Development

Provide leadership and operational oversight for enterprise applications, custom software development, reporting infrastructure, and data integration supporting a multi-location retail organization.

OracleMicrosoft SQL ServerMS AccessRetail ProCloud ComputingPoint of SaleData IntegrationReportingAutomationMonitoring

Senior Database Administrator / Team Lead – AWS Cloud Operations

NICE

Held a senior technical leadership role supporting a large-scale enterprise cloud environment across hundreds of database servers, coordinating operational support, troubleshooting, development, and maintenance activities.

AWSRDSAWS ECSCloudwatchIAMMicrosoft SQL ServerPostgreSQLOracleDatabase MigrationPerformance OptimizationAutomation

Senior Database Administrator – Priority Support / Development Team Leadership

NICE

Combined enterprise database administration with software development leadership, project coordination, and operational support, leading development initiatives involving Microsoft .NET, PowerShell, and database technologies.

.NETPowerShellSQL ServerPower BICloud ComputingOn PremisesAutomationProject CoordinationTechnical Support

SQL Database Administrator / Technical Specialist

NICE

Supported complex customer software migrations, database upgrades, and enterprise system implementations, developing repeatable processes and documentation to improve issue resolution and project delivery.

SQL ServerDatabase MigrationUpgradesDocumentationTechnical SupportEscalation Management

SQL Database Administrator

Supported enterprise database operations and infrastructure standardization initiatives, implementing database security improvements, automated maintenance processes, and backup strategies.

SQL ServerDatabase SecurityAutomationBackupMaintenanceStandardization

SQL Database Administrator III / EDM Systems Analyst

Supported an enterprise SQL environment comprising more than 70 servers and 400 databases, developing automated installation processes that reduced deployment time by approximately 50% and standardized server configurations.

SQL ServerAutomationLinux Shell ScriptingDatabase MigrationClusteringDocumentationTraining

Level 2 IT Support Specialist

Provided enterprise application support, database troubleshooting, systems maintenance, and technical support for distributed business operations.

IT SupportDatabase TroubleshootingSystems Maintenanceenterprise applications

IT Support Professional

Supported enterprise applications, infrastructure, user systems, and business-critical technology services.

IT Supportenterprise applicationsInfrastructureUser Systems

Store Manager

Managed store operations, employee development, customer relations, and sales performance, recruiting, hiring, and training eight employees, including four who were promoted into management positions.

Store OperationsEmployee DevelopmentClient RelationsSales PerformanceRecruitmentTraining

Cavalry Scout

United States Army

Military veteran with extensive leadership, training, and operational experience, responsible for training and leadership development of more than 20 soldiers.

LeadershipTrainingOperational LeadershipAdministrationTechnology Operations