Loading profile…
Alyona Movsesyan
Looking for a jobTechnical Decarbonization Project Operations Coordinator
I improve cruise, travel, and hospitality operations through workflow implementation, project coordination, and guest-service expertise.
United StatesTechnical Decarbonization Project Operations Coordinator at Norwegian Cruise Line Holdings Ltd.
About
At Norwegian Cruise Line Holdings, I coordinate vessel-based decarbonization projects, including contractor cabin allocations, transfers, travel, accommodations, documentation, and stakeholder handoffs.
I've supported a Smartsheet workflow implementation across multiple vessels, gathering requirements, validating workflows with users, documenting processes, and improving visibility for project owners, vendors, technical teams, and operational stakeholders.
Across cruise guest services, luxury travel, hotel operations, logistics, and travel-booking platforms, I bring 15+ years of experience improving reservations, guest journeys, operational tracking, and cross-functional delivery.
Experience
Technical Decarbonization Project Operations Coordinator
Support the project team and technical/decarbonization department by coordinating travel, transportation, accommodations, cabin bookings, transfers, and project administration for vessel-based initiatives. Serve as a liaison between project teams, technical departments, vendors, port agents, and vessel stakeholders to maintain smooth communication and operational handoffs.
SmartsheetProject CoordinationStakeholder ManagementVendor coordinationTravel CoordinationDocumentationIssue Tracking
Luxury Travel Advisor / Hospitality Specialist
Designed and managed complex travel itineraries, including luxury hotels, transfers, destination activities, and pre-/post-cruise land programs. Coordinated reservations, supplier contracts, pricing updates, stop-sales, and availability controls across multiple travel providers.
Itinerary CoordinationHotel ReservationsInventory Management
Education
Concordia University
Bachelor of Business Administration in Management from Concordia University, completed in 2020.
Bachelor of Business Administration in Management from Concordia University, completed in 2020.
eCornell University
Hospitality Marketing Certificate from eCornell University, completed in 2013.
Hospitality Marketing Certificate from eCornell University, completed in 2013.