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Alyssa User
Looking for a jobProgram Analyst
Compliance officer/Equal Opportunity Investigator at the US Department of Labor who conducted complex workplace investigations.
United StatesProgram Analyst at US Department of Labor
Experience
Program Analyst
Oversaw workplace investigation activities across multiple regional cases, ensuring adherence to investigative standards and corrective action protocols. Led end-to-end investigation project lifecycles and presented findings to senior leadership.
Workplace InvestigationsEqual Employment Opportunity (EEO)ADAVEVRAARoot Cause AnalysisCorrective Action PlanningSOP DevelopmentPolicy DevelopmentCompliance TrainingMicrosoft OfficeSharePointData AnnotationLLM Response EvaluationPrompt AnalysisQuality Assurance
Compliance Officer / Investigator
Independently planned and conducted complex workplace investigations from inception through resolution, including evidence preservation and witness interviews. Evaluated allegations of employment law violations and prepared investigation reports and corrective action recommendations.
Workplace InvestigationsEqual Employment Opportunity (EEO)ADAEmployment LawEvidence gatheringWitness InterviewingRoot Cause AnalysisCorrective Action PlanningReport WritingCompliance AuditsMicrosoft OfficeSharePoint
Correctional Officer
Maintained secure and compliant operations within a federal institution, applying sound judgment in high-stakes environments. Coordinated interdepartmental responses to incidents and contributed to safety training programs.
Security OperationsIncident ResponseRisk MitigationSafety TrainingDocumentationCritical Decision Making
Education
Concordia University
Master of Arts in Professional Counseling from Concordia University.
Tougaloo College
Bachelor of Arts in Psychology from Tougaloo College.