Amanda Breese

Process and Automation Consultant

NIKE Inc

Acted as Chief of Staff for digital operations, leading strategic initiatives to redesign organizational structures, processes and tools. Formed a continuous improvement program across sales and global digital operations, grounded in process redesign, automation and AI solutions.

Process RedesignAutomationAI SolutionsSystem Integrationstrategic initiativesContinuous Improvement

First Product Manager

Developed foundational processes to gather customer insights and make data-driven product decisions. Worked with the C-suite to focus strategic initiatives and lead a cross-functional team in a discovery initiative for a new product offering.

Product ManagementData Driven Decision MakingCross functional LeadershipSales EnablementMarket Research

Sr. Consultant

Created a vision for the client's product tied to organizational goals and partnered with product managers to drive improvements to data flow and operational processes. Documented technical and business requirements for an Omnichannel platform.

Product VisionDataflowOperational ProcessesRequirements DocumentationOmnichannelStakeholder Management

Sr. Product Manager

Puppet Inc

Guided customers on best practices to implement a continuous compliance program and developed the product vision and mission statements. Lead research to identify value in a combined security and compliance solution.

Product ManagementComplianceProduct VisionMarket ResearchCustomer Interviews

Product Manager

Implemented new map features and risk assessments for drone programs and performed market research to align with aviation standards. Enabled sales and support teams with documentation and training, and developed usage of Amplitude for product decisions.

Product ManagementMarket ResearchAmplitudeDocumentationTrainingFAA Regulations

Consulting Systems Engineer

Acted as intake for infrastructure engineering projects, gathering requirements and driving projects to completion. Implemented Windows 10, SIEM, telephony, network upgrades, and a data lake, and coached engineering teams on Agile.

Infrastructure EngineeringWindows 10SIEMTelephonyNetwork UpgradesData LakeAgileCoaching

Manager, Provisioning Services

Partnered with engineering to develop requirements for automated account creation and developed a continuous improvement program with supplier partners. Participated in RFP process for a new IT operational vendor and developed transition plans.

Requirements DevelopmentContinuous ImprovementRFPVendor ManagementTransition Planning

Service Delivery Manager - Provisioning

Managed provisioning services processes including onboarding, terminations, and access requests. Implemented manager forums and designed the request service catalog and workflows in the service management tool.

Service DeliveryProvisioningProcess ManagementService CatalogWorkflow Design

Incident Manager

Managed process improvement plan meetings with 3rd party vendors and created global retail reporting for trending analysis. Led meetings with customer management to report on KPIs and SLAs.

Incident ManagementProcess ImprovementReportingKPI TrackingSLA Management

Functional Specialist

Built ad hoc and steady state reports and analyzed data for the Global Nike account. Led a SharePoint cleanup initiative and designed a contract document tracker.

ReportingData AnalysisSharePointContract ManagementFinancial Programs