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Store Sales Assistant
Store Sales Assistant at Cell City, selling BTC products and services after increasing Orange sales targets by 16%.
BotswanaStore Sales Assistant at Cell City – BTC Jwaneng
Provide exceptional customer service, promote and sell BTC products, handle transactions, and resolve customer inquiries.
Customer ServiceSalesProduct KnowledgeTransaction ProcessingInventory ManagementCross Selling
Provides exceptional customer service, promotes and sells BTC products, and maintains housekeeping standards. Handles transactions, resolves complaints, and cross-sells products.
Customer ServiceSalesProduct KnowledgePoint of SaleInventory ManagementCross SellingCommunication Skills
Currently pursuing a Certificate in Banking and Finance at the Botswana Institute of Banking and Finance.
Currently pursuing a Certificate in Banking and Finance at the Botswana Institute of Banking and Finance.
Certificate in Customer Experience (CX1) from the Alternative Professional Qualifications Institute, completed in 2024.
Certificate in Customer Experience (CX1) from the Alternative Professional Qualifications Institute, completed in 2024.
Certificate in Customer Experience (CX1) from the Alternative Professional Qualifications Institute, completed in 2024.
Certificate in Customer Experience (CX1) from the Alternative Professional Qualifications Institute, completed in 2024.
Certificate of Proficiency in Long Term Insurance from the Insurance Training Institute, completed in 2017.
Certificate of Proficiency in Long Term Insurance from the Insurance Training Institute, completed in 2017.
Bachelor of Arts (Hons) in Broadcasting and Journalism from Limkokwing University of Creative Technology, completed in 2013.
Bachelor of Arts (Hons) in Broadcasting and Journalism from Limkokwing University of Creative Technology, completed in 2013.
Certificate of Proficiency in Long Term Insurance from the Insurance Training Institute, completed in 2017.
Promoted and sold Orange Botswana products, managed customer relations, and used CRM software for sales tracking and KYC compliance.
SalesCustomer ServiceCRMIvendKYC ComplianceKaabumobile
Handled customer inquiries and complaints, researched issues using CRM tools, and escalated priority issues to management.
Customer ServiceCRMSiebelAgent3GN2GN KnowmaxComplaint ResolutionCall HandlingProblem Solving
Wrote factually correct articles, covered a range of news areas, and managed social media presence for the newspaper.
JournalismNews WritingResearchFact CheckingSocial Media ManagementInterviewingEditing
Wrote press releases and feature stories, fostered relationships with stakeholders, and covered events of societal interest.
Press ReleasesFeature WritingInterviewingMedia RelationsEvent Coverage
Wrote press releases and feature stories, fostered relationships with stakeholders, and covered events. Covered the 2nd Gaborone 2014 Africa Youth Games and had articles published on allAfrica.com.
Press ReleasesFeature WritingInterviewingEvent CoverageMedia RelationsResearch
Wrote press and news releases, covered council and kgotla meetings, and gathered information for stories.
News WritingInterviewingResearchPress Releases
Wrote press and news releases, covered council and kgotla meetings, and interviewed sources. Evaluated news leads and developed story ideas.
News WritingInterviewingResearchPress ReleasesEvent Coverage
Certificate of Proficiency in Long Term Insurance from the Insurance Training Institute, completed in 2017.
Botswana General Certificate of Secondary Education (BGCSE) from St Joseph’s College, completed in 2008.
Botswana General Certificate of Secondary Education (BGCSE) from St Joseph’s College, completed in 2008.
Profile sourced from Himalayas.