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Amuda Godswill
Looking for a jobInventory Officer
Customer Service Representative at Airtel Nigeria and GTBank, resolving customer inquiries and account-related concerns.
NigeriaInventory Officer at MAX Drive / Metro Africa Xpress (MAX)
About
At Airtel Nigeria, I handled customer inquiries, complaints, service requests, and account-related concerns, explaining information clearly and escalating complex cases when needed.
At Guaranty Trust Bank (GTBank), I assisted customers with banking support, investigated complaints, and maintained accurate records while protecting confidential information.
As an Inventory Officer at MAX Drive / Metro Africa Xpress (MAX), I maintained inventory records in Odoo and VAMS, reconciled stock counts, and prepared reports and operational documentation.
Earlier, I provided administrative and customer-facing support at Lorel Hotel / Administrative Support Roles Nigeria and Khemsafe Computers Nigeria. I'm seeking remote customer support work, preferably through live chat, email, and ticket support.
Experience
Inventory Officer
Coordinated inventory operations involving motorcycles, tricycles, spare parts, and maintenance materials. Maintained accurate records using Odoo and VAMS, conducted stock counts, and supported cross-functional teams.
Inventory ManagementOdooVAMSData EntryRecords ManagementStock ReconciliationCross Functional CollaborationAttention To Detail
Customer Service Representative
Provided professional customer service, handling inquiries, complaints, and account-related concerns. Resolved issues efficiently and escalated complex cases per company procedures.
Customer ServiceComplaint ResolutionIssue ResolutionActive Listening
Education
Formazone Business School
Earned a Customer Service Relationship Management Certificate in 2019.
Earned a Customer Service Relationship Management Certificate in 2019.
Nigerian Institute of Management
Completed a program at the Nigerian Institute of Management in 2018.
Completed a program at the Nigerian Institute of Management in 2018.
Kwara State University
Completed a Bachelor of Science in Computer Science in 2017.
Completed a Bachelor of Science in Computer Science in 2017.