Amy Niu

Technical Writer

Write and update English service and user manuals for 40+ consumer electronics product lines across 8 manufacturers. Partner with local R&D engineers to capture servicing procedures and standardize documentation for a global audience.

Technical WriterDocumentationUser ManualsConsumer ElectronicsR&D Collaboration

Web Designer

Led website design from stakeholder requirements to launch, including building personas, mapping user flows, and producing wireframes. Implemented the site in Odoo CMS and built a brand style guide as a docs-as-code site using AsciiDoc and Git.

Web DesignFigmaMiroOdoo CMSAsciiDocGitAntoraHTMLCSSJavaScriptInformation ArchitectureUser FlowsWireframing

Intern, Benefits Team

NVIDIA

Led design of the internal global retirement benefits site on SharePoint, improving accessibility and usability. Redesigned navigation of the external benefits website and authored 30+ knowledge-base articles for an AI chatbot.

SharePointInformation ArchitectureUX WritingContent StrategyKnowledge BaseAI ChatbotsWeb Design

Writer

Edited and proofread confidential petition documents, translating AI, NLP, and machine learning expertise into clear language for non-technical reviewers. Maintained confidential case files with SharePoint and OneDrive.

EditingProofreadingTechnical TranslationSharePointOne DriveDocument Management

Journalism Intern

Reviewed biomedical research to write scientifically rigorous blog posts for consumer audiences. Conducted SEO research with Google Trends to select stories matching audience interest.

Biomedical ResearchBlog WritingSEOGoogle TrendsContent Creation