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Ana Cristina Reyes
Looking for a jobInsurance Agent Assistant
Insurance agent assistant at EdurangoInsurance who handled ACA enrollments and maintained 500+ HIPAA-compliant client records.
VenezuelaInsurance Agent Assistant at Edurango Insurance
Experience
Insurance Agent Assistant
Managed ACA Marketplace health insurance enrollments and verified client eligibility. Resolved coverage issues, maintained HIPAA-compliant records, and supported clients with limited English proficiency.
ACA MarketplaceEligibility VerificationHIPAA complianceEMR EHRMedical InterpretingClient Follow upSchedulingMicrosoft Office
Secretary/Customer Support
Supported marketing of clinic services, contributing to a 30% increase in sales. Resolved patient questions and complaints, managed schedules, and maintained confidential records.
Customer SupportComplaint ResolutionSchedulingRecord keepingMarketing SupportHealth Communications
Education
Brigham Young University–Idaho
Bachelor's Degree in Applied Health with a GPA of 3.93/4.00, completed in July 2025.
Bachelor's Degree in Applied Health with a GPA of 3.93/4.00, completed in July 2025.
Brigham Young University–Idaho
Associate Degree in Applied Health with a GPA of 3.95/4.00, completed in April 2024.
Associate Degree in Applied Health with a GPA of 3.95/4.00, completed in April 2024.
Brigham Young University–Idaho
Certificate in Community Health Methods and Evaluation, completed in December 2023.
Certificate in Community Health Methods and Evaluation, completed in December 2023.
Brigham Young University–Idaho
Certificate in Community Health Planning and Implementation, completed in December 2022.
Certificate in Community Health Planning and Implementation, completed in December 2022.
BYU-Pathway Worldwide
PathwayConnect Certificate, completed in August 2021.
PathwayConnect Certificate, completed in August 2021.