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Ana Demo
Looking for a jobIndirect Loan Processor
Indirect Loan Processor at Achieva Credit Union, reviewing loan files and following up with dealers on missing documents.
United StatesIndirect Loan Processor at Achieva Credit Union
Experience
Indirect Loan Processor
Review, audit, and fund loans from Loan Origination System (LOS) to CORE. Verify and scan contracts, follow up with dealers for missing information, and verify applicant information per procedures.
Loan Origination SystemsCoreContract VerificationDealership CommunicationsLoan Processing
Universal Branch Advisor III
Provided expert financial guidance as a Certified Financial Counselor (CCUFC), managing complex member portfolios including trust and business accounts. Acted as a Notary Public and served as a trusted advisor for escalated member concerns.
Financial CounselingPortfolio ManagementTrust Account ManagementBusiness AccountsNotary PublicMember Services
Universal Branch Advisor
Delivered high-quality member services including account opening, loan origination, and servicing specialty accounts. Consistently met sales and loan goals through needs-based solutions and supported outreach campaigns.
Account OpeningLoan OriginationSalesCustomer ServiceCommunity Engagement
Senior Financial Service Representative
Recommended tailored financial products to meet client needs. Managed new account openings, loans, and account servicing, and resolved client inquiries and account errors.
Financial ProductsAccount OpeningLoan ServicingClient ResolutionCustomer Satisfaction
Cashier
Delivered fast, accurate checkout service and promoted product knowledge.
Check OutCustomer ServiceProduct Knowledge
Content Creator
Developed and executed content strategies for social media and marketing campaigns.
Content StrategySocial MediaMarketing Campaigns
Freelance Copywriter
Created compelling copy for digital marketing initiatives, optimizing for SEO.
CopywritingDigital MarketingSEO
Local Child Care Specialist
Oversaw child development plans and coordinated with inter-sectoral teams.
Child DevelopmentCoordinationIntersectoral Collaboration
Psychologist
Provided therapy and counseling services for individuals affected by violence and trafficking.
TherapyCounselingTrauma Support
Compliance Specialist
Monitored transactions for compliance and fraud prevention.
ComplianceFraud PreventionTransaction Monitoring
Education
Udemy
Completed The Ultimate Copywriting Course on Udemy in 2022.
Completed The Ultimate Copywriting Course on Udemy in 2022.
Albanian University
Master of Science in Clinical Psychology from Albanian University, completed in 2020.
Master of Science in Clinical Psychology from Albanian University, completed in 2020.
University of Tirana
Bachelor of Science in Psychology from the University of Tirana, completed in 2017.
Bachelor of Science in Psychology from the University of Tirana, completed in 2017.