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Concierge Guest Relations
Guest relations professional at Karma Group who organizes member requests and coordinates timely service.
GreeceConcierge Guest Relations at Karma Group
Managed and organized member requests, coordinating them in a timely manner. Utilized the Viewpoint System for guest relations.
Viewpoint SystemGuest RelationsCoordinationTime Management
Managed inventory, beverage and food supply. Hired and trained staff on customer service, menus, and billing software, and organized staff schedules.
Inventory ManagementCorporate TrainerSchedulingCustomer ServiceBilling Software
Managed day-to-day reservations and special events, organized schedules, and coordinated team communications for event details and confirmations.
ReservationsEvent ManagementSchedulingCommunication SkillsCustomer Service
Scheduled crew and actors for Covid tests according to film dates, verified vaccination status, and tracked test results using Google Sheets and Excel.
SchedulingContact TracingData ManagementGoogle SheetsExcelCommunication Skills
Managed day-to-day reservations, emailed and called for confirmations, and organized the hosting schedule.
ReservationsCustomer ServiceSchedulingCommunication Skills
Completed the Acting program at the New York Film Academy in 2006.
Completed the Acting program at the New York Film Academy in 2006.
Bachelor of Psychology from the American College of Greece, completed in 2005.
Bachelor of Psychology from the American College of Greece, completed in 2005.
Completed participation in the action for E-commerce and E-shop Support Professionals.
Earned a High School Diploma from Brockton High School.