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Content Strategist & Community Manager
Content strategist and community manager behind a digital community grown organically to 530,000+ followers.
ColombiaContent Strategist & Community Manager at Digital Projects & Portfolio
Designed organic content strategies, scaling a digital community to over 530,000 followers. Co-founded the visual and narrative identity of UMBRA, achieving over 9,000 organic followers, and produced short-form videos for Reels and TikTok.
Content StrategyCommunity ManagementBrand DevelopmentScript WritingVideo EditingReelsTikTokCanvaGamma
Managed user experience by providing personalized advice and ensuring high customer satisfaction. Handled cash management, transaction control, and optimized direct sales processes in high-demand environments.
Customer ServiceCash ManagementSalesTransaction Control Framework
Designed and structured the campaign's external communication strategy, drafting press releases and candidate speeches. Conducted media monitoring and public opinion analysis to adjust key messaging.
Communication StrategyPress ReleasesSpeechwritingMedia MonitoringPublic Opinion Analysis
Coordinated journalistic coverage of municipal department activities, ensuring clear information flow for vulnerable communities. Wrote press releases, feature stories, and institutional content for media and social channels.
JournalismPress ReleasesFeature WritingInstitutional ContentSocial Media
Wrote, edited, and designed educational and transmedia content for cultural, environmental, and social development sectors. Strengthened internal communication through the corporate newsletter and supported promotion of corporate events.
Content WritingEditingDesignTransmediaCorporate Newsletter ManagementEvent PromotionDigital ChannelsPublic Relations
Bachelor's degree in Social Communication and Journalism from Universidad del Quindío, completed in 2022.
Bachelor's degree in Social Communication and Journalism from Universidad del Quindío, completed in 2022.
Associate degree in Commercial Communication from SENA, completed in 2014.
Associate degree in Commercial Communication from SENA, completed in 2014.
Profile sourced from Himalayas.