Andre Silva

Owner | Integrated Logistics Specialist

Provided pre-shipment services, retail logistics, and air/ocean/road freight solutions. Offered technology, industry sector solutions, customs, tariff and cost analysis, warehousing, distribution, and e-commerce services.

LogisticsFreightCustomsTariff AnalysisWarehousingDistributionEcommerce

Imports Clerk (Air/Road)

Liaised with customs officials and clients, prepared customs clearance paperwork, and calculated import expenses. Managed deadlines, resolved customs issues, and negotiated with clients.

Customs ClearanceImport DocumentationFreight CoordinationClient NegotiationBilling

Senior Customer Care Agent

Gameloft

Conducted training for new hires, answered emails and phone calls, and validated customer service entitlements. Provided support to meet targets and maintained knowledge bases.

Customer SupportTrainingCommunication SkillsProblem SolvingSLA Management

Customs Operations Supervisor

Supervised a team of 23 employees, attended customer and customs issues, and managed key accounts. Provided integrated distribution solutions and ensured team training.

Team LeadershipCustoms OperationsKey Account ManagementCost AnalysisKPI Reporting

Export Analyst – Pricing

Developed pricing strategies and negotiated with carriers to secure competitive rates. Prepared sales quotations and analyzed market trends to increase shipments.

Pricing StrategyNegotiationMarket AnalysisSales QuotesReporting

Export Coordinator

Handled special cargo such as break bulk and industrial shipments, prepared draft bills of lading, and negotiated rates with carriers. Specialized in frozen shipments and project cargo for major clients.

Export CoordinationSpecial Cargo HandlingRate NegotiationProject CargoDocumentation

Import Assistant

Rohde & Liesenfeld GMBH (Agility)

Coordinated imports for Siemens VDO Brazil, prepared SOPs for 52 countries, and liaised with consignees for accurate documentation. Provided buying and selling rates to finance and monitored pre-alerts.

Import CoordinationSOP preparationDocumentationRate ManagementPre Alerts

Logistic Assistant

Wilson Logistics (Geodis Wilson)

Arranged inland transport of goods, prepared SOPs, and handled air freight DGR and perishable cargo. Maintained relationships with shipping lines and coordinated shipments for major clients.

LogisticsInland TransportationSOP preparationAir FreightPerishable Cargo PlanningClient Coordination