Loading profile…
Loading profile…
Operations Manager
Operations Manager at Karzeloh Technology Service, managing Salis Drive e-hailing operations and customer service.
QatarOperations Manager at Karzeloh Technology Service
Monitors projects and ongoing business activities, reviews expenditure, suppliers, and resource requirements, and coordinates teams to address operational problems and ensure customer satisfaction.
Project MonitoringExpenditure ReviewSupplier ManagementResource ManagementTeam CoordinationCustomer SatisfactionService ContractsClient Relations
Oversees operations, monitors customer satisfaction, and ensures service agreements are fulfilled while maintaining relationships with important clients.
Operations ManagementCustomer SatisfactionService ContractsClient Relations
Master's Degree in Philosophy of Science and Metaphysics from the University of Calabar from 2011 to 2014.
Master's Degree in Philosophy of Science and Metaphysics from the University of Calabar from 2011 to 2014.
Post Graduate Diploma in Education with a focus on Educational Psychology from the National Teachers Institute, Kaduna from 2012 to 2013.
Post Graduate Diploma in Education with a focus on Educational Psychology from the National Teachers Institute, Kaduna from 2012 to 2013.
Bachelor's Degree in Metaphysics from the University of Uyo from 1998 to 2005.
Bachelor's Degree in Metaphysics from the University of Uyo from 1998 to 2005.
Bachelor's Degree in Philosophy from the Pontifical Urbaniana University in Rome from 1998 to 2002.
Bachelor's Degree in Philosophy from the Pontifical Urbaniana University in Rome from 1998 to 2002.
Bachelor's Degree from the Pontificia Università Urbaniana in 2002.
Bachelor's Degree from the Pontificia Università Urbaniana in 2002.
Developed and managed the Salis Drive e-hailing app operations, supervised employees, provided monthly trainings, and directed day-to-day office operations while building long-term client relationships.
Business DevelopmentOperations ManagementE HailingStaff ManagementTrainingPartnership DevelopmentClient RelationsGrowth Strategy
Conducted market research, trained entry-level staff, wrote partnership drafts, and developed growth strategies to enhance customer satisfaction and financial gain for the group.
Market ResearchTrainingPartnership DevelopmentGrowth StrategyCustomer SatisfactionBusiness Development
Identified customer needs, monitored competition, maintained customer relations, prepared departmental budgets, and managed marketing staff.
MarketingBusiness DevelopmentClient RelationsBudgetingStaff ManagementCompetitive Analysis
Identified customers, monitored competition, maintained customer relations, prepared budgets, and managed marketing staff.
MarketingBusiness DevelopmentClient RelationsBudgetingStaff ManagementCompetitive Analysis
Analyzed complex policy material, communicated policy information, facilitated public hearings, and wrote policy reports for Congressman Nwankwo.
Policy AnalysisPublic PolicyResearchReport WritingCommunication SkillsPublic Hearings
Analyzed policy material, communicated policy information, facilitated public hearings, and wrote policy reports for Congressman Nwankwo.
Policy AnalysisPublic PolicyResearchReport WritingCommunication SkillsPublic Hearings
Managed general office administration, supervision, and business development.
Office AdministrationSupervisionBusiness Development
Raised net worth to 24.5 million Naira, generated branch profit of 15.2 million Naira in 2011, sourced government contracts, and managed staff and business development.
Business DevelopmentStaff ManagementTender ManagementMarketingNetworkingProfit Generation
Provided logistics support, sold aircraft parts and accessories, and handled business development.
LogisticsSalesBusiness Development
Added 46 new customers, wrote and covered events, kept records, and increased sales within the region.
SalesCustomer AcquisitionEvent CoverageRecord keeping
Profile sourced from Himalayas.