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Angela Warri
Looking for a jobCustomer Service Representative
Customer Service Professional, experienced in handled client inquiries, issues resolution and maintaining positive client relationships
NigeriaCustomer Service Representative at Benchaebi Resources
Experience
Customer Service Representative
Handled client inquiries across phone and email, resolving issues efficiently. Managed executive calendar, filing systems, and streamlined administrative workflows for seamless operations.
Customer SupportIssue ResolutionPhone SupportEmail SupportCalendar ManagementFiling SystemAdministrative Workflows
Customer Service Representative
Resolved inquiries and complaints in person and by phone, contributing to 95% customer satisfaction. Conducted post-resolution follow-ups and collaborated with internal team to implement client feedback.
Customer SupportIssue ResolutionIn Person SupportPhone SupportFollow upTeamwork
Assistant Reference Librarian
Assisted patrons with information retrieval and research support while educating users on library resources to increase usage.
Information RetrievalResearch SupportLibrary ResourcesUser Education
Education
Digital Witch
Completed IT Support certification from Digital Witch in 2026.
Completed IT Support certification from Digital Witch in 2026.
Delta State University
Bachelor of Science in Library and Information Science from Delta State University, Abraka, Nigeria.