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WordPress Developer & Team Lead
Experienced WordPress developer and technical support lead focused on performance and client satisfaction.
PortugalWordPress Developer & Team Lead at Photon Technologies
Develop and launch customized WordPress websites, lead a remote team of 3 developers, and maintain a 98% client satisfaction rate by delivering timely fixes and managing project milestones.
WordPressPHPHTMLCSSWebsite OptimizationTeam Leadership
Performed data entry and content uploads, conducted QA testing to identify bugs and UI issues, and supported developers with assets and staging environment updates on an on-call basis.
QA TestingContent ManagementData EntryBug ReportingDocumentationTechnical Support
Completed a Bachelor's in Computer Software Engineering at Foundation University from 2016 to 2020, performing related technical and administrative support tasks during studies.
Completed a Bachelor's in Computer Software Engineering at Foundation University from 2016 to 2020, performing related technical and administrative support tasks during studies.
Provided live chat and email support for WordPress users, maintained chat-per-hour above targets, and reported bugs and feature requests to the development team via GitHub.
WordPressLive ChatEmail SupportIntercomBug ReportingGitHub
Managed the company website to ensure uptime, performed content updates and plugin maintenance, and collaborated with departments to publish reports and press releases securely and on time.
Content ManagementPlugin MaintenanceSecurity ComplianceCross Functional CollaborationTroubleshooting
Profile sourced from Himalayas.