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Systems Analyst and Admin Manager
Implementation consultant at Tiebreak Enterprises who replaced a booking platform and automated court scheduling.
AustraliaSystems Analyst and Admin Manager at Tiebreak Enterprises
Led replacement of legacy booking platform, documented processes, diagnosed defects, evaluated messaging platforms, tested POS hardware, wrote IT guides, built evidence for lease renewal, and developed Python tools and re-enrolment workbooks.
Software ImplementationRequirements GatheringSolution DesignSystem ConfigurationData MigrationFunctional TestingUser Acceptance TestingDefect ResolutionStakeholder ManagementVendor ManagementProcess documentationExcelPythonMicrosoft 365Google Workspace
Resolved hardware and software issues for small businesses and built IoT-based automation to streamline operations.
hardware troubleshootingSoftware TroubleshootingIoTAutomation
Master of Business Information Technology from RMIT University, Melbourne, completed 2019-2020.
Master of Business Information Technology from RMIT University, Melbourne, completed 2019-2020.
Bachelor of Arts (Economics Honours) from Christ University, Bengaluru, India, completed 2015-2018.
Bachelor of Arts (Economics Honours) from Christ University, Bengaluru, India, completed 2015-2018.
Profile sourced from Himalayas.